Please choose a question
How does our system work?
How close to the console do I need to be in order to be heard?
What if the user of the alarm is hearing impaired?
If I order the alarm and for some reason I need to send it back right away, will I get a refund?
Must I sign a long term agreement?
Is your service covered by Medicare, Medicaid, or insurance companies?
Does the system work outside?
I have a rotary phone line, will that affect the system?
Can I take the system with me if I move?
Who responds to my call for help?
What happens if my electricity goes out?
How will the paramedics get into my home?
How big is the pendant and console?
Is the pendant difficult to push?
What happens if I accidentally set off my alarm?
I live in a rural area, can I still be covered?
How do I plug it in? Do I lose my telephone jack?
Do I need a special phone jack in order to have your system?
How long does it take to get a response after I press my pendant?
If something should ever go wrong with my system, how do I get it fixed?
Can I update and change information after I set up the system?
Do you have any other payment options after the initial credit card charge?
I want this for my mom AND dad, do I have to pay two monitoring fees?
What happens if I cannot talk or respond to you after I press my pendant?
How do I receive my Medical Alert System?
I'm ordering this alarm for my parents, but I want to be the one billed for it. Is this possible?
Can I use this system with VOIP?
Can I use this system with DSL?
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